Meet the Team in Baltimore
Prior to starting Anago of Baltimore in 2004, Mark and Susan were ready for a change from their current careers in the corporate world. Both had extensive business to business experience and believe their success was built on always putting clients’ needs first. The Anago model fit their goals and enabled them to start their own business and live in Maryland which was their dream.
Almost 17 years later, they are still striving to put their clients’ satisfaction first. With over 45 Franchisees and their teams cleaning in Maryland each and every day, they continue to strive to provide the best cleaning experience for business throughout the area. Both continue to educated themselves on the changing environment to ensure their clients’ business stay safe for them, their employees and clients.
Susan Cashman - Owner and CEO
Susan Cashman is currently the owner and CEO of Anago of Baltimore. She and her husband Mark have owned Anago of Baltimore for 16 years. Before becoming the owner of Anago of Baltimore, Susan has worked in several industries in sales, training and marketing capacities. Susan works as a liaison between clients and Franchisees to ensure customer satisfaction. For many years Susan was a top earner in sales and marketing in the pharmaceutical industry. During her tenure she won sales awards and eventually became a regional trainer in the Northeast Region. Prior to her time in the pharmaceutical industry she worked in the office products industry in New York City as well as the New Jersey metro area. Susan graduated from Rutgers University with a Business Administration degree with a concentration in Marketing.
Mark Cashman - Owner and Vice President
Mark Cashman is the current owner and Vice President of Anago of Baltimore. He and is wife Susan have owned Anago of Baltimore for 16 years. Prior to becoming the owner of Anago of Baltimore, Mark has been a CEO of companies in both the United States and England. His focus has been heavily oriented to marketing and customer focus. During his tenure in England Mark was CEO of Banner Business Supplies, formerly part of Her Majesties Stationary Office group of companies. In the course of his work there, met with Prince Charles as a contributor for The Prince’s Royal participation in the Ministry of Defense projects. Additional experiences include a medical software start up as well as turning around mature distributors in the USA. Mark graduated from the University of Massachusetts, Cum Laude with a degree in Sociology and a minor in business.
Learn more about our franchise opportunities by reaching out to us at (410) 561-6503.