Steps to Ensuring Client Satisfaction
Greater Columbus Commercial Cleaning Backed by Experience
You deserve a commercial cleaning service that takes the pressure off of you, that does their job well, and doesn't require any further thought. Your commercial cleaning service should be your partner, with service you can trust. Anago of Greater Columbus Franchisees operate on the philosophy that while their clients may forget their initial meetings, they never want them to forget how they make them feel!
Anago of Greater Columbus Franchisees get to know you and the niche needs of your workspace, in their client walk-through. They listen and communicate the most effective ways to service your account and then ensure you feel good about the quality of their work every day. They go the extra mile to be sure that when you leave your office at the end of the day, you can rest easy knowing that everything will be spotless in the morning.
1: Initial Consultation
Our Franchise Owners listen to your needs and rely on their experience to formulate a custom-tailored cleaning program. They are able to target any unexpected needs their clients may have and provide a seamless start with their Greater Columbus commercial cleaning services.
2: In-Person Facility Walk-Through
When you're ready to begin, our Franchise Owners schedule an operational walk-through of your facility to review the details of your customized plan and fine-tune any service offerings.
3: Your Initial Clean
Our Franchise Owners look to build long-term business relationships with their clients, and their initial clean sets the tone. They create a cleaning schedule for you that is optimized for your business and provides the best results.
4: First Month Checkup
Experience has taught our Franchise Owners to review and evaluate the efficiency of their cleaning plan, and they do so with frequent communication throughout the first month. They get to know your facility, staff, and expectations.
5: Ongoing Client Communication
Client communication is key to ensuring consistent service, and our Franchise Owners realize you simply want a clean office without having to think about it. Client reviews are an unobtrusive way to ensure an ongoing quality clean.
6: Client Appreciation
Showing their appreciation and saying thank you in little, delightful ways is a special part of the client relationship. Our Franchise Owners want you to remember that they are always working for you.