Client Satisfaction Guarantee
They’re Not Happy Unless You Are
You deserve commercial cleaning services that take the pressure off of you, get the job done well, and don't require any further thought. Anago of Greater Cincinnati Franchisees can be your partner, providing you with service you can trust.
Anago of Greater Cincinnati Franchisees operate on the idea that while their clients may forget the initial meeting, they should never forget how our Franchise Owners make them feel! Our Franchise Owners get to know you and the unique needs of your workspace during a client walk-through. They listen and communicate the most effective ways to service your property and work to ensure you feel good about the quality of their work every day.
Our Franchise Owners go the extra mile to be sure that when you leave your office at the end of the day, you can rest easy knowing that everything will be spotless in the morning.
Going the extra mile for their clients, however, requires a series of steps:
- Initial Consultation: Our Franchise Owners listen to your needs and rely on experience to formulate a custom-tailored cleaning program. They are able to target any unexpected needs their clients may have and provide a seamless start.
- In-Person Facility Walkthrough: When you’re ready to begin, our Franchise Owners schedule an operational walkthrough of your facility to review details of your custom plan and fine-tune any service options.
- Your Initial Clean: Our Franchise Owners look to build long-term business relationships with their clients, and their initial clean sets the tone for such relationships. They create a cleaning schedule for you that’s optimized for your business to provide the best possible results.
- First Month Checkup: They will review and evaluate with you how they’re doing and the effectiveness of the cleaning plan. Our Franchise Owners remain communicative during the first month to ensure quality and to get to know your facility, staff, and expectations better.
- Ongoing Client Communication: Client communication is key to ensuring consistent service, and our Franchise Owners realize you simply want a clean office without having to worry about it. Client reviews are an unobtrusive way to ensure an ongoing quality clean.
- Client Appreciation: Showing their appreciation and saying thank you in little, delightful ways is a special part of the client relationship. Our Franchise Owners want you to remember that they are always working for you.