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Brad Kemp on Mentoring Business Owners & Building Client Relationships

Saturday, October 22nd, 2016  |  Entrepreneurs N' Fuego

Brad Kemp, Master Franchise Owner of Anago of Phoenix, is on FIRE with Entrepreneurs ‘N Fuego. Just two years into is his Master Franchise, Brad Kemp fully understands the Anago System and is very proud to be a part of it.

Brad shares the entire Anago experience for both Franchisees who want to open their own business and clients that will receive Anago’s amazing service. He explains that if you want to be the boss of your own cleaning or company, Anago makes it easy for everyday people to become an entrepreneur. Anago teaches the most efficient ways to clean; the more efficient you are, the more profitable you can be.

“Anago takes care of the billing, insurance, and the collections to help Franchisees grow their businesses. The key is mentoring Franchisees while taking care of the backend to eliminate some of the burden of operating a business”, says Brad.

When it comes to building a relationship with clients, Brad says Anago’s number one priority is customer service. We make sure our follow up process is immediate. “No client is the same. Each client is unique and Anago has built a system that helps Franchisees be more efficient in working with their clients.” When it comes to bidding for an account, Anago uses the ISSA standards for cleaning speeds. Cleaning companies that don’t have insurance can underbid at a lower price. But a low price can mean poor service. Anago is that value in the middle; you get the quality and the fair value in price. The Anago system is a win-win for a long term relationships.