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FAQs


What is “Commercial Cleaning”?

Commercial cleaning is a specialized cleaning process carried out by professional commercial cleaning companies. They are cleaning experts who utilize automated systems and specialized technologies to clean and disinfect commercial buildings, such as:

Offices
Medical and Healthcare Facilities
Schools and Educational Facilities
Retail
Auto Dealerships
– And much more – review all the industries we serve!

Anago franchisees can accommodate your specific organization’s cleaning needs.

Is there a difference between janitorial services and commercial cleaning?

Janitorial service refers to small, everyday cleaning tasks. Commercial cleaning is used for larger commercial or special facilities that require advanced knowledge, training, and technology to effectively deep clean and disinfect environments for the health and safety of staff and visitors. For example, janitorial services may include vacuuming, sweeping floors, and dusting. Commercial cleaning services include deep carpet cleaning, all hard surface floor care (like tile, grout, marble, vinyl stripping), post-construction cleanup, window washing, and more.

What type of cleaning services do franchisees offer?

Anago franchisees offer all types of janitorial services and commercial cleaning for many industries – daily, weekly, and monthly. Anago franchisees are renowned for their superior results. They also offer one-time cleaning services such as carpet cleaning, hard-surface floor care, post-construction cleanup, and even after events. Additionally, they can provide facility supplies like restroom items, paper towels and holders, soap dispensers, breakroom supplies, and more – your one-stop shop!

What is included in office cleaning?

You always want your reception or lobby area to be clean and welcoming to your guests and employees. A clean and disinfected office makes everyone more productive and cuts down on sick leave. The following are a short sample of the tasks you can expect from professional commercial office cleaning.

– Empty garbage cans/replace garbage bags
– Vacuum carpets and entrance mats, dust and mop floors
– Clean entrance area glass doors
– Clean desks, shelves, and countertops, conference room tables, chairs
– Disinfect high-touch surfaces or hot spots: light switches, phones, printers/copiers, fax machines, door knobs, file cabinet handles, elevator button panels, lamps, and more

For a complete detailed description of all cleaning tasks, feel free to contact us.

How often should an office be cleaned?

Your office should be cleaned anywhere from 1x/week to 7x/per week. It depends on the amount of traffic coming in and out, the number of employees, visitors, and the level of visual cleaning you require. A healthy office, however, requires a more frequent, deeper cleaning and disinfection.

Why is commercial cleaning important for your business?

It’s important to maintain a clean and disinfected environment at your place of business. Daily cleanings, usually done after business hours, not only show a clean appearance but also help eliminate germs and help ward off the spread of viruses. Even dust buildup can lead to respiratory hazards. A clean and healthy office also helps reduce sick leave occurrences.

How often should restrooms be cleaned?

Commonly used office areas, like restrooms, tend to become dirty quicker. Did you know that 75% of bathroom sink fixtures containing germs or viruses can spread within seconds of contact? Faucet handles harbor tons of bacteria, including Staph and E.coli, and can spread from the pipes to the sink and your hands. Your restroom sinks, counters, and toilets should be thoroughly cleaned every day. If your facility is large, like a shopping mall, venue, or car dealership with lots of traffic, you may require cleaning more often or day porter services between cleanings.

Can a commercial cleaning company save me money?

Enlisting commercial cleaning professionals can actually save you money in the following ways:

– Improved customer satisfaction: customers expect a clean, comfortable experience when visiting your office
– Increased productivity: you pay your employees to perform the job they’re hired to do, not clean Invest in your organization and protect your staff – hire a professional commercial cleaning service.

Are Anago Franchisees flexible with my facility cleaning schedule?

Your commercial cleaning services can be performed around your schedule. Most clients prefer their cleaning to be done during evening hours when the business is closed. Our “Third Pass” program means our franchisees take extra measures with nightly checklists to ensure your facility is properly secured upon completion. You’ll have peace of mind and a clean building.

What type of training and certification programs are provided to Anago Franchisees?

Anago franchisees undergo a rigorous initial orientation program. They’re also provided continuing education, and specialized training & certifications to ensure they’re highly skilled in commercial cleaning and disinfection services. With 30+ years behind Anago, you can be sure our franchisees are experts in commercial cleaning!

How does Anago make sure the cleaning technicians are performing according to quality standards?

Anago’s franchisees utilize a multi-point inspection and collaborative performance evaluation process requesting direct feedback from clients to ensure complete satisfaction.

What type of insurance coverage is provided to Anago Franchisees’ clients?

Anago provides $2 Million General Liability, Bond, and Theft coverage, and Worker’s Compensation as required by each state’s regulations. Additional coverage is available upon request.

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Anago Protection+ Disinfection®

3 levels of disinfection services to provide the protection you need in your commercial space

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Disrupting the Commercial Cleaning Industry
with Radical Transparency and Preventive Analytics

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Tech-driven Solutions

Our data-driven approach enables us to monitor, optimize, and tailor cleaning processes and methods to the unique needs of each facility for worry-free service

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Smart Cleaning

Our signature 10-step disinfection process guarantees a workspace free from harmful viruses and bacteria

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30+ Years of Experience

An award-winning multi-tiered model with over 30 years of industry expertise and trusted by over 125,000 clients

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2-Hour Response

Streamlined communication with your service provider through our proprietary application, CleanCom®, featuring a built-in translator for real-time interaction

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